About Halo & Ash
Lighting does more than illuminate a room. It helps establish atmosphere, creates visual focus, and becomes part of how an interior is experienced.
Halo & Ash is an online store for chandeliers, pendant lights, wall lights, and related lighting products. We serve customers looking for lighting with a distinctive visual presence and a shopping experience that keeps the important details clear.
Lighting with a Defined Role
The right lighting can change how a room feels and functions. A chandelier can establish a focal point, a pendant can define a particular area, and wall lighting can add another layer to an interior.
At Halo & Ash, customers can explore chandeliers, pendant lights, wall lights, and related lighting options for different spaces and design directions.
Whether you are selecting one piece or considering lighting across a larger interior, our aim is straightforward: make it easier to review your options and understand the terms that apply to your order.
A Clear Shopping Experience
Important purchasing information should be easy to find and understand.
Halo & Ash currently sells and ships within the United States, with transactions processed in United States Dollars (USD).
Current shopping terms include:
- Free standard shipping
- Handling Time: 2–7 business days
- Transit Time: 9–19 business days
- Estimated Delivery: 11–26 business days
- Tracking: Sent by email with a tracking link after shipment
- Return Window: 30 days from delivery
- Return Shipping: Free for approved returns and exchanges
- Restocking Fee: None
- Exchanges: Available for eligible products
- Cancellations: Available before shipment
Delivery timeframes are estimates rather than guaranteed arrival dates.
Complete terms are available in our Shipping Policy and Return & Refund Policy.
Here When You Need Assistance
If you have a question about a lighting product, an existing order, shipping, tracking, returns, exchanges, refunds, or one of our store policies, contact Halo & Ash by email.
We respond to inquiries within 48 business hours.
Contact & Business Information
Store Name: Halo & Ash
Operating Address: 6 Avenue B, Plymouth, MA 02360, United States
Contact Email: info@haloandash.com
Operating Hours: 10:00 AM–6:00 PM (GMT-5)
Business Days: Monday–Friday
Expected Response Time: Within 48 business hours
The address above is Halo & Ash's Operating Address and is provided for business identification and transparency. It has not been designated as a Return Address.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.
Halo & Ash
Halo & Ash brings a focused approach to lighting: distinctive pieces, clear purchasing information, and straightforward customer support.
Explore our chandeliers, pendant lights, wall lights, and related lighting products to find options that suit the spaces you are creating.